Return & Refund Policy
We want you to be satisfied with your purchase from Avacamp. Please review our return and refund policy below:
Returns
- You may return most unused and unopened items within 14 days of delivery.
- Products must be in their original packaging and condition.
- You are responsible for return shipping costs unless the return is due to our error.
Refunds
- Once your return is received and inspected, we will notify you by email.
- Approved refunds will be issued to your original payment method within 7 business days.
- Shipping fees are non-refundable.
Exchanges
- We only replace items if they are defective or damaged. Please contact us within 3 days of receiving your order.
How to Return
To initiate a return, please contact our customer service team at [info@avacamp.com] with your order number.
Exceptions
Sale items, personalized products, or opened consumables are non-returnable.